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Auto lender · complaint record

Merficap complaints

Consumers have filed 2 complaints about Merficap since 2021, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is unable to get your credit report or credit score.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
2

Since April 2021

Last 12 months
0

new vs the year before

Answered on time
50%

Industry: 98.2%

Closed with relief
0%

Typical auto lender: 9%

Last 30 days
0

Newest: Mar 14, 2023

Rank
-

Merficap complaints by month

The busiest month was April 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Merficap answered all time

  • Closed with explanation2100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Merficap complaints are about

  • Auto loans & leases150%
  • Credit reporting150%

Top Merficap problems

Inside "Unable to get your credit report or credit score"

  • Other problem getting your report or credit score 1

Merficap compared with other auto lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1The Savings GroupAuto loans & leases6341-13%100%2%C
2AC AutoPay LLC, Denver, CO BranchAuto loans & leases6038-22%100%0%C
3CARS AcquisitionAuto loans & leases8134+13%97.1%32%A
4EA HoldingsAuto loans & leases333+74%75.8%0%F
5Innovate ManagedAuto loans & leases632+39%50%0%F
6Cooley EnterprisesAuto loans & leases831+19%0%14%F
7Challenge Financial ServicesAuto loans & leases527+50%70.4%0%F
8MerficapAuto loans & leases-0new50%0%-

Compare side by side: Merficap vs The Savings Group · Merficap vs AC AutoPay LLC, Denver, CO Branch · Merficap vs CARS Acquisition · Merficap vs EA Holdings

What people say about Merficap

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Latest Merficap complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Mar 14, 2023Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLExplainedNo
Apr 13, 2021Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleFLExplainedYes

Questions about Merficap

How many complaints does Merficap have?

Merficap has 2 complaints on record since April 2021, including 0 in the last 12 months and 0 in the last 30 days.

Does Merficap respond to complaints?

Yes. Merficap answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Merficap?
Is Merficap legit?

Merficap is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Merficap legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Merficap?

Complain to Merficap in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Merficap complaints come from?

Most come from Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Merficap

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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