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Complaint log

MortgagePros complaint log

The newest complaints about MortgagePros, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 24, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingORExplainedYes
Jun 23, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Jun 6, 2025Debt collectionCommunication tacticsFrequent or repeated callsORExplainedYes
May 29, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCOExplainedYes
May 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingIAExplainedYes
May 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMIExplainedYes
May 1, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingSCExplainedYes
Apr 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingGAExplainedYes
Apr 16, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingGAExplainedYes
Apr 8, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processINExplainedYes
Apr 7, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTNExplainedYes
Mar 31, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingGAExplainedYes
Jan 31, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processNCExplainedYes
Dec 3, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMSExplainedYes
Sep 4, 2024MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Sep 4, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Aug 20, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Jul 26, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMDExplainedYes
Mar 21, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresAZExplainedYes
Dec 1, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Oct 25, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Aug 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jul 20, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 19, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Jan 27, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Apr 21, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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