Card issuer · complaint record
New Start Capital complaints
Consumers have filed 1 complaint about New Start Capital since 2021, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is advertising and marketing, including promotional offers.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2021
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Jul 17, 2021
New Start Capital complaints by month
The busiest month was July 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How New Start Capital answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top New Start Capital problems
Inside "Advertising and marketing, including promotional offers"
- Confusing or misleading advertising about the credit card 1
New Start Capital compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | New Start CapitalCredit cards | - | 0 | - |
Compare side by side: New Start Capital vs Mercury Financial Intermediate · New Start Capital vs Exto · New Start Capital vs TomoCredit · New Start Capital vs Zendable
What people say about New Start Capital
All experiencesNo experiences with New Start Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest New Start Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 17, 2021 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
Questions about New Start Capital
How many complaints does New Start Capital have?
New Start Capital has 1 complaint on record since July 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does New Start Capital respond to complaints?
Yes. New Start Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with New Start Capital?
The most common problems are advertising and marketing, including promotional offers (1).
Is New Start Capital legit?
New Start Capital is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is New Start Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against New Start Capital?
Complain to New Start Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most New Start Capital complaints come from?
Most come from Iowa (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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