Card issuer · complaint record
Open Assets complaints
Filed under Open Assets LLC
Consumers have filed 3 complaints about Open Assets since 2018, none in the last 12 months. It answered 0% on time. The most common problem is trouble using your card.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- -
Since October 2018
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Dec 6, 2020
Open Assets complaints by month
The busiest month was October 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Open Assets answered all time
- Untimely response3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Open Assets complaints are about
Top Open Assets problems
Inside "Trouble using your card"
- Can't use card to make purchases 2
Open Assets compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | Open AssetsCredit cards | - | 0 | - |
Compare side by side: Open Assets vs Mercury Financial Intermediate · Open Assets vs Exto · Open Assets vs TomoCredit · Open Assets vs Zendable
What people say about Open Assets
All experiencesNo experiences with Open Assets yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Open Assets complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 6, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | No timely reply |
| Nov 24, 2020 | Credit cards | Trouble using your cardCan't use card to make purchases | No timely reply |
| Oct 29, 2018 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
Questions about Open Assets
How many complaints does Open Assets have?
Open Assets has 3 complaints on record since October 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Open Assets respond to complaints?
Yes. Open Assets answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Open Assets?
The most common problems are trouble using your card (2), incorrect information on your report (1).
Is Open Assets legit?
Open Assets is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Open Assets legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Open Assets?
Complain to Open Assets in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Open Assets complaints come from?
Most come from California (2), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Open Assets
No comments yet. Start the conversation - questions are welcome too.