Debt collection
Optio Solutions debt collection complaints
Consumers have filed 813 complaints about Optio Solutions's debt collection, 397 in the last 12 months (+73%). Optio Solutions answered 99.2% on time and closed 0% with relief. See the whole Optio Solutions record.
Optio Solutions against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Optio Solutions | 397 | 99.2% | 0% |
Latest Optio Solutions debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 24, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 22, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 15, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 15, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 14, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 13, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 12, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 10, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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