Credit reporting
Optum Bank credit reporting complaints
Consumers have filed 7 complaints about Optum Bank's credit reporting, 6 in the last 12 months. Optum Bank answered 100% on time and closed 0% with relief. See the whole Optum Bank record.
Optum Bank against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Optum Bank | 6 | 100% | 0% |
Latest Optum Bank credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 1, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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