Auto lender · complaint record
Portage Financial Services complaints
Filed under Portage Financial Services Company Inc.
Consumers have filed 8 complaints about Portage Financial Services since 2014, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is repossession.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #103 of 193
Since November 2014
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Jun 17, 2026
Most complained-about auto lenders
Portage Financial Services complaints by month
The busiest month was September 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Portage Financial Services answered all time
- Closed with explanation8100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Portage Financial Services complaints are about
Top Portage Financial Services problems
Portage Financial Services compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Portage Financial ServicesAuto loans & leases | - | 2 | - |
Compare side by side: Portage Financial Services vs The Savings Group · Portage Financial Services vs AC AutoPay LLC, Denver, CO Branch · Portage Financial Services vs CARS Acquisition · Portage Financial Services vs EA Holdings
What people say about Portage Financial Services
All experiencesNo experiences with Portage Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Portage Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 17, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Jan 27, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 30, 2017 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 27, 2017 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Sep 22, 2017 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Dec 30, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Jan 30, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Nov 15, 2014 | Auto loans & leases | Problems when you are unable to pay | Explained |
Questions about Portage Financial Services
How many complaints does Portage Financial Services have?
Portage Financial Services has 8 complaints on record since November 2014, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Portage Financial Services respond to complaints?
Yes. Portage Financial Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Portage Financial Services?
The most common problems are repossession (2), problems when you are unable to pay (3), struggling to pay your loan (1).
Is Portage Financial Services legit?
Portage Financial Services is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Portage Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Portage Financial Services?
Complain to Portage Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Portage Financial Services complaints come from?
Most come from Ohio (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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