Auto lender · complaint record
Preferred Loans complaints
Filed under PREFERRED LOANS LLC
Consumers have filed 1 complaint about Preferred Loans since 2022, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2022
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Apr 2, 2022
Preferred Loans complaints by month
The busiest month was April 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Preferred Loans answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Preferred Loans problems
Inside "Managing the loan or lease"
- Billing problem 1
Preferred Loans compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Preferred LoansAuto loans & leases | - | 0 | - |
Compare side by side: Preferred Loans vs The Savings Group · Preferred Loans vs AC AutoPay LLC, Denver, CO Branch · Preferred Loans vs CARS Acquisition · Preferred Loans vs EA Holdings
What people say about Preferred Loans
All experiencesNo experiences with Preferred Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Preferred Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 2, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Questions about Preferred Loans
How many complaints does Preferred Loans have?
Preferred Loans has 1 complaint on record since April 2022, including 0 in the last 12 months and 0 in the last 30 days.
Does Preferred Loans respond to complaints?
Yes. Preferred Loans answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Preferred Loans?
The most common problems are managing the loan or lease (1).
Is Preferred Loans legit?
Preferred Loans is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Preferred Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Preferred Loans?
Complain to Preferred Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Preferred Loans complaints come from?
Most come from Louisiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Preferred Loans
No comments yet. Start the conversation - questions are welcome too.