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Debt collection

Quad debt collection complaints

Consumers have filed 16 complaints about Quad's debt collection, 3 in the last 12 months. Quad answered 100% on time and closed 0% with relief. See the whole Quad record.

Quad against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Quad3new100%0%16

Every debt collector ranked

Latest Quad debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Feb 24, 2026Debt collectionCommunication tacticsFrequent or repeated callsSDExplainedYes
Feb 3, 2026Debt collectionCommunication tacticsFrequent or repeated callsSDExplainedYes
Nov 24, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountIAExplainedYes
Aug 21, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeIAExplainedYes
Feb 10, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountSCExplainedYes
Jul 3, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payNEExplainedYes
Aug 5, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedIAExplainedYes
Mar 25, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountIAExplainedYes
Aug 23, 2018Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtIAExplainedYes
Dec 15, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtIAExplainedYes
Dec 10, 2016Debt collectionCommunication tacticsFrequent or repeated callsIAExplainedYes
Mar 12, 2016Debt collectionImproper contact or sharing of infoContacted employer after asked not toILFixedYes
Feb 2, 2016Debt collectionCont'd attempts collect debt not owedDebt was paidILFixedYes
Dec 31, 2015Debt collectionFalse statements or representationAttempted to collect wrong amountIAExplainedYes
Aug 3, 2014Debt collectionCommunication tacticsThreatened to take legal actionILExplainedYes
Jul 15, 2014Debt collectionCont'd attempts collect debt not owedDebt is not mineIAExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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