Debt collection
Rfna debt collection complaints
Consumers have filed 383 complaints about Rfna's debt collection, 108 in the last 12 months (+21%). Rfna answered 100% on time and closed 5% with relief. See the whole Rfna record.
Rfna against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Rfna | 108 | 100% | 5% |
Latest Rfna debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 21, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 6, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 25, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 18, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 18, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 18, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 7, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 31, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Jan 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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