Debt collector · complaint record
Rfna complaints
Filed under RFNA, LP
Consumers have filed 1,153 complaints about Rfna since 2013, 264 of them in the last 12 months (-1% on the year before). It answered 99.2% on time and closed 6% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.
Average response record. How it works
- Complaints on record
- 1,153
- Last 12 months
- 264
- Answered on time
- 99.2%
- Closed with relief
- 6%
- Last 30 days
- 5
- Rank
- #114 of 1,963
Since June 2013
-1% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 29, 2026
Most complained-about debt collectors
Rfna complaints by month
The busiest month was September 2025 (30 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Rfna answered last 12 months
- Closed with non-monetary relief166.1%
- Closed with explanation24793.6%
- In progress10.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time42/4599.2% on time
- Relief for customers5/406.1% closed with relief
- Complaint trend10/15-1% vs last year
What Rfna complaints are about
Top Rfna problems last 12 months
Inside "Incorrect information on your report"
- Account information incorrect 101
- Account status incorrect 88
- Information belongs to someone else 55
- Old information reappears or never goes away 12
- Personal information incorrect 7
- Information is missing that should be on the report 7
Where Rfna complaints come from
Most complaints: Georgia (228), Texas (171), South Carolina (148), Mississippi (123), Tennessee (105).
Rfna compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | 1st Franklin FinancialDebt collection | 49 | 276 | D |
| 2 | Tower Loan of MississippiDebt collection | 53 | 272 | C |
| 3 | Property ReceivablesDebt collection | 17 | 269 | F |
| 4 | Revco ManagementDebt collection | 89 | 265 | A |
| 5 | RfnaDebt collection | 57 | 264 | C |
| 6 | Southwest Recovery ServicesDebt collection | 9 | 255 | F |
| 7 | CCM FinanceDebt collection | 0 | 250 | F |
| 8 | AloricaDebt collection | 53 | 250 | C |
Compare side by side: Rfna vs 1st Franklin Financial · Rfna vs Tower Loan of Mississippi · Rfna vs Property Receivables · Rfna vs Revco Management
What people say about Rfna
All experiencesNo experiences with Rfna yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Rfna complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 27, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 19, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 3, 2026 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 27, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 16, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
Questions about Rfna
How many complaints does Rfna have?
Rfna has 1,153 complaints on record since June 2013, including 264 in the last 12 months and 5 in the last 30 days. That makes it number 285 of every company by complaints this year.
Does Rfna respond to complaints?
Yes. Rfna answered 99.2% of its complaints on time (within 15 days) and closed 6% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 57/100 (grade C).
What do people complain about most with Rfna?
The most common problems are incorrect information on your report (274), took or threatened to take negative or legal action (84), attempts to collect debt not owed (126).
Is Rfna legit?
Rfna is a real company with a public complaint record: consumers have complained about it 1,153 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Rfna legit? for the signals, red flags and how to protect yourself.
Are complaints about Rfna going up or down?
Roughly level. There were 264 complaints in the last 12 months against 267 in the 12 before (-1%). See every month.
How do I file a complaint against Rfna?
Complain to Rfna in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Rfna complaints come from?
Most come from Georgia (228), Texas (171), South Carolina (148). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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