Debt collection
Rfna debt collection complaints
Consumers have filed 383 complaints about Rfna's debt collection, 108 in the last 12 months (+21%). Rfna answered 100% on time and closed 5% with relief. See the whole Rfna record.
Rfna against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Rfna | 108 | 100% | 5% |
Latest Rfna debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 18, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 15, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 14, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 11, 2025 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Feb 7, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 3, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 24, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 10, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| Jan 3, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 27, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 11, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 9, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 2, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 29, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 22, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 18, 2024 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Nov 18, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 9, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 2, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 19, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 16, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 9, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 9, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 6, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 5, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 2, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 19, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 18, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 18, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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