Debt collection
Rfna debt collection complaints
Consumers have filed 383 complaints about Rfna's debt collection, 108 in the last 12 months (+21%). Rfna answered 100% on time and closed 5% with relief. See the whole Rfna record.
Rfna against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Rfna | 108 | 100% | 5% |
Latest Rfna debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 14, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 30, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Fixed |
| May 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 18, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 13, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| May 8, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 1, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| May 1, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| May 1, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 24, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 23, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Apr 17, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Apr 16, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Apr 15, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Apr 5, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 3, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 2, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Apr 2, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Mar 21, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 16, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 9, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 5, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Mar 4, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 2, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 25, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 23, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 20, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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