Debt collector · complaint record
Secure Mortgage complaints
Filed under Secure Financial Services, Inc. D/B/A Secure Mortgage Company
Consumers have filed 3 complaints about Secure Mortgage since 2017, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is false statements or representation.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,275 of 1,963
Since September 2017
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 8, 2026
Most complained-about debt collectors
Secure Mortgage complaints by month
The busiest month was September 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Secure Mortgage answered all time
- Closed with explanation133.3%
- Untimely response266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Secure Mortgage complaints are about
Top Secure Mortgage problems
Inside "False statements or representation"
- Attempted to collect wrong amount 1
Secure Mortgage compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Secure MortgageDebt collection | - | 2 | - |
Compare side by side: Secure Mortgage vs Green Square · Secure Mortgage vs EMoneyUSA · Secure Mortgage vs Mullooly Jeffrey Rooney & Flynn · Secure Mortgage vs Credit World Services
What people say about Secure Mortgage
All experiencesNo experiences with Secure Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Secure Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Mar 17, 2026 | Money transfers & apps | Money was not available when promised | No timely reply |
| Sep 12, 2017 | Mortgages | Closing on a mortgage | Explained |
Questions about Secure Mortgage
How many complaints does Secure Mortgage have?
Secure Mortgage has 3 complaints on record since September 2017, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Secure Mortgage respond to complaints?
Yes. Secure Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Secure Mortgage?
The most common problems are false statements or representation (1), money was not available when promised (1), closing on a mortgage (1).
Is Secure Mortgage legit?
Secure Mortgage is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Secure Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Secure Mortgage?
Complain to Secure Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Secure Mortgage complaints come from?
Most come from Colorado (1), Georgia (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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