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Complaint log

Shield Home Loans complaint log

The newest complaints about Shield Home Loans, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingTNExplainedYes
Oct 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMDExplainedYes
Oct 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
Sep 25, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingUTExplainedYes
Aug 25, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNCExplainedYes
Aug 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNMMoney backYes
May 13, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processUTExplainedYes
Mar 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Mar 17, 2025MortgagesImproper use of your reportReceived unsolicited financial product or insurance offers after opting outTNExplainedYes
Jan 30, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingUTExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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