Debt collector · complaint record
The Collection Agency complaints
Filed under The Collection Agency LLC
Consumers have filed 5 complaints about The Collection Agency since 2016, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is written notification about debt.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2016
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 25, 2023
The Collection Agency complaints by month
The busiest month was September 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Collection Agency answered all time
- Closed with explanation480%
- Closed120%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top The Collection Agency problems
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 2
The Collection Agency compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | The Collection AgencyDebt collection | - | 0 | - |
Compare side by side: The Collection Agency vs Green Square · The Collection Agency vs EMoneyUSA · The Collection Agency vs Mullooly Jeffrey Rooney & Flynn · The Collection Agency vs Credit World Services
What people say about The Collection Agency
All experiencesNo experiences with The Collection Agency yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Collection Agency complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 25, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 21, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 21, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 23, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 20, 2016 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Closed |
Questions about The Collection Agency
How many complaints does The Collection Agency have?
The Collection Agency has 5 complaints on record since September 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does The Collection Agency respond to complaints?
Yes. The Collection Agency answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Collection Agency?
The most common problems are written notification about debt (2), communication tactics (1), improper contact or sharing of info (1).
Is The Collection Agency legit?
The Collection Agency is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Collection Agency legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Collection Agency?
Complain to The Collection Agency in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Collection Agency complaints come from?
Most come from Nebraska (4), Montana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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