Debt collector · complaint record
The Finance complaints
Filed under The Finance Co, LLC
Consumers have filed 6 complaints about The Finance since 2016, none in the last 12 months. It answered 16.7% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 16.7%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2016
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 22, 2020
The Finance complaints by month
The busiest month was June 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Finance answered all time
- Closed with explanation116.7%
- Untimely response583.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What The Finance complaints are about
Top The Finance problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 1
- Debt was paid 1
The Finance compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | The FinanceDebt collection | - | 0 | - |
Compare side by side: The Finance vs Green Square · The Finance vs EMoneyUSA · The Finance vs Mullooly Jeffrey Rooney & Flynn · The Finance vs Credit World Services
What people say about The Finance
All experiencesNo experiences with The Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 22, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Aug 20, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Jun 3, 2020 | Payday & personal loans | Problem when making payments | No timely reply |
| Apr 11, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jun 20, 2017 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Jun 7, 2016 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
Questions about The Finance
How many complaints does The Finance have?
The Finance has 6 complaints on record since June 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does The Finance respond to complaints?
Yes. The Finance answered 16.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Finance?
The most common problems are attempts to collect debt not owed (2), took or threatened to take negative or legal action (1), problem when making payments (1).
Is The Finance legit?
The Finance is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Finance?
Complain to The Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Finance complaints come from?
Most come from South Carolina (4), Texas (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about The Finance
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