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Complaint log

Thrive Mortgage complaint log

The newest complaints about Thrive Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Jul 9, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyOHExplainedYes
May 9, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingGAExplainedYes
Apr 10, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Apr 23, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingTXExplainedYes
Feb 28, 2024MortgagesTrouble during payment processPayment processCOExplainedYes
Jan 25, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMDExplainedYes
Nov 1, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMDExplainedYes
May 8, 2023MortgagesClosing on a mortgageMOExplainedYes
Jan 27, 2023MortgagesClosing on a mortgageTXExplainedYes
Jan 20, 2023MortgagesTrouble during payment processTXExplainedYes
Aug 27, 2022MortgagesClosing on a mortgageTXExplainedYes
Mar 28, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMNExplainedYes
Mar 14, 2022MortgagesClosing on a mortgageTXExplainedYes
Jan 18, 2022MortgagesTrouble during payment processNCExplainedNo
Jun 7, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Nov 22, 2020MortgagesClosing on a mortgageTXExplainedYes
Oct 30, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Oct 8, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Sep 3, 2020MortgagesClosing on a mortgageTXExplainedYes
Aug 28, 2020MortgagesClosing on a mortgageTXExplainedYes
Aug 10, 2020MortgagesClosing on a mortgageTXExplainedYes
Mar 30, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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