Auto lender · complaint record
Tri-Cities Finance complaints
Filed under Tri-Cities Finance Company
Consumers have filed 3 complaints about Tri-Cities Finance since 2021, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is repossession.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #133 of 193
Since June 2021
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Nov 30, 2025
Most complained-about auto lenders
Tri-Cities Finance complaints by month
The busiest month was June 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Tri-Cities Finance answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Tri-Cities Finance problems
Inside "Repossession"
- Loan balance remaining after the vehicle is repossessed and sold 1
- Company communicating payment assistance or payment extension options 1
Tri-Cities Finance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Tri-Cities FinanceAuto loans & leases | - | 1 | - |
Compare side by side: Tri-Cities Finance vs The Savings Group · Tri-Cities Finance vs AC AutoPay LLC, Denver, CO Branch · Tri-Cities Finance vs CARS Acquisition · Tri-Cities Finance vs EA Holdings
What people say about Tri-Cities Finance
All experiencesNo experiences with Tri-Cities Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Tri-Cities Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 30, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Jan 26, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 27, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
Questions about Tri-Cities Finance
How many complaints does Tri-Cities Finance have?
Tri-Cities Finance has 3 complaints on record since June 2021, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Tri-Cities Finance respond to complaints?
Yes. Tri-Cities Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Tri-Cities Finance?
The most common problems are repossession (2), struggling to pay your loan (1).
Is Tri-Cities Finance legit?
Tri-Cities Finance is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Tri-Cities Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Tri-Cities Finance?
Complain to Tri-Cities Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Tri-Cities Finance complaints come from?
Most come from Tennessee (2), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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