Debt collection
UMB Financial debt collection complaints
Consumers have filed 24 complaints about UMB Financial's debt collection, 8 in the last 12 months. UMB Financial answered 100% on time and closed 0% with relief. See the whole UMB Financial record.
UMB Financial against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | UMB Financial | 8 | 100% | 0% |
Latest UMB Financial debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 7, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 7, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 15, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 10, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 5, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 12, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 14, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 10, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 13, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 13, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 2, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 11, 2021 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Feb 8, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 24, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 29, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 18, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 24, 2014 | Debt collection | Communication tacticsThreatened to take legal action | Closed |
| Sep 22, 2014 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about UMB Financial
No comments yet. Start the conversation - questions are welcome too.