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US Gold Cards complaints

Consumers have filed 2 complaints about US Gold Cards since 2013, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is other.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
2

Since February 2013

Last 12 months
0

new vs the year before

Answered on time
50%

Industry: 98.7%

Closed with relief
0%

Typical card issuer: 26%

Last 30 days
0

Newest: May 1, 2013

Rank
-

US Gold Cards complaints by month

The busiest month was February 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How US Gold Cards answered all time

  • Closed with explanation150%
  • Closed150%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top US Gold Cards problems

US Gold Cards compared with other credit card companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Mercury Financial IntermediateCredit cards54206+42%99.5%7%C
2ExtoCredit cards36201+219%98%0%D
3TomoCreditCredit cards5092-27%97.8%0%C
4ZendableCredit cards5848+300%100%17%C
5FizzCredit cards042+320%59.5%0%F
6Fidem BaltimoreCredit cards4536+260%100%0%D
7Total CardCredit cards4531-30%96.8%0%D
8US Gold CardsCredit cards-0new50%0%-

Compare side by side: US Gold Cards vs Mercury Financial Intermediate · US Gold Cards vs Exto · US Gold Cards vs TomoCredit · US Gold Cards vs Zendable

What people say about US Gold Cards

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Latest US Gold Cards complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 1, 2013Credit cardsOtherWAClosedNo
Feb 26, 2013Credit cardsAdvertising and marketingOKExplainedYes

Questions about US Gold Cards

How many complaints does US Gold Cards have?

US Gold Cards has 2 complaints on record since February 2013, including 0 in the last 12 months and 0 in the last 30 days.

Does US Gold Cards respond to complaints?

Yes. US Gold Cards answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with US Gold Cards?

The most common problems are other (1), advertising and marketing (1).

Is US Gold Cards legit?

US Gold Cards is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is US Gold Cards legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against US Gold Cards?

Complain to US Gold Cards in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most US Gold Cards complaints come from?

Most come from Oklahoma (1), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about US Gold Cards

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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