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Consumers have filed 14,783 complaints about this, against 313 companies. The most complained-about is Bank of America.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
May 11, 2024BSI FinancialBank accountsOtherCAExplainedYes
Apr 26, 2024CCS Financial ServicesCredit reportingOtherNYFixedYes
Apr 6, 2024Navy Federal Credit UnionBank accountsOtherFLExplainedYes
Apr 3, 2024Bank of AmericaBank accountsOtherGAExplainedYes
Apr 2, 2024Wells FargoBank accountsOtherNYExplainedYes
Mar 13, 2024Wells FargoBank accountsOtherCAExplainedYes
Apr 22, 2017Capital OneCredit cardsOtherNYExplainedYes
Apr 21, 2017CitibankCredit cardsOtherTXExplainedYes
Apr 21, 2017DiscoverCredit cardsOtherTXExplainedYes
Apr 21, 2017American ExpressCredit cardsOtherTXExplainedYes
Apr 21, 2017CitibankCredit cardsOtherNCFixedYes
Apr 21, 2017JPMorgan ChaseCredit cardsOtherNCFixedYes
Apr 21, 2017Dovenmuehle MortgageMortgagesOtherMDExplainedYes
Apr 21, 2017Wells FargoCredit cardsOtherCAExplainedYes
Apr 21, 2017JPMorgan ChaseCredit cardsOtherCAExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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