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Complaint log

US Loan Servicing complaint log

The newest complaints about US Loan Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 10, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Apr 29, 2025Payday & personal loansGetting the loanPAExplainedYes
Apr 29, 2025Payday & personal loansGetting the loanMIExplainedYes
Apr 4, 2025Payday & personal loansProblem when making paymentsTNExplainedYes
Jun 29, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Apr 24, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNVExplainedYes
Nov 3, 2023Payday & personal loansLoan payment wasn't credited to your accountNVExplainedNo
Jul 18, 2019MortgagesClosing on a mortgageNVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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