Lender · complaint record
US Loan Servicing complaints
Filed under Integrity Financial Corp. DBA US Loan Servicing
Consumers have filed 8 complaints about US Loan Servicing since 2019, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #207 of 272
Since July 2019
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Mar 10, 2026
Most complained-about personal & payday lenders
US Loan Servicing complaints by month
The busiest month was April 2025 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How US Loan Servicing answered all time
- Closed with explanation8100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What US Loan Servicing complaints are about
Top US Loan Servicing problems
Where US Loan Servicing complaints come from
Most complaints: Nevada (4), Georgia (1), Pennsylvania (1), Tennessee (1), Michigan (1).
US Loan Servicing compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | US Loan ServicingPayday & personal loans | - | 1 | - |
Compare side by side: US Loan Servicing vs SoLo Funds · US Loan Servicing vs AAA Auto Title Loans · US Loan Servicing vs Powerpay · US Loan Servicing vs AmeriCash
What people say about US Loan Servicing
All experiencesNo experiences with US Loan Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest US Loan Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 10, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Apr 29, 2025 | Payday & personal loans | Getting the loan | Explained |
| Apr 29, 2025 | Payday & personal loans | Getting the loan | Explained |
| Apr 4, 2025 | Payday & personal loans | Problem when making payments | Explained |
| Jun 29, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 24, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Nov 3, 2023 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Jul 18, 2019 | Mortgages | Closing on a mortgage | Explained |
Questions about US Loan Servicing
How many complaints does US Loan Servicing have?
US Loan Servicing has 8 complaints on record since July 2019, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does US Loan Servicing respond to complaints?
Yes. US Loan Servicing answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with US Loan Servicing?
The most common problems are charged fees or interest you didn't expect (1), getting the loan (2), closing on a mortgage (1).
Is US Loan Servicing legit?
US Loan Servicing is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is US Loan Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against US Loan Servicing?
Complain to US Loan Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most US Loan Servicing complaints come from?
Most come from Nevada (4), Georgia (1), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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