Auto lender · complaint record
Value Auto Mart complaints
Filed under Value Auto Mart Inc.
Consumers have filed 2 complaints about Value Auto Mart since 2014, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is problems when you are unable to pay.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2014
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: May 18, 2016
Value Auto Mart complaints by month
The busiest month was July 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Value Auto Mart answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Value Auto Mart complaints are about
Top Value Auto Mart problems
Value Auto Mart compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Value Auto MartAuto loans & leases | - | 0 | - |
Compare side by side: Value Auto Mart vs The Savings Group · Value Auto Mart vs AC AutoPay LLC, Denver, CO Branch · Value Auto Mart vs CARS Acquisition · Value Auto Mart vs EA Holdings
What people say about Value Auto Mart
All experiencesNo experiences with Value Auto Mart yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Value Auto Mart complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 18, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | No timely reply |
| Jul 29, 2014 | Auto loans & leases | Problems when you are unable to pay | Explained |
Questions about Value Auto Mart
How many complaints does Value Auto Mart have?
Value Auto Mart has 2 complaints on record since July 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Value Auto Mart respond to complaints?
Yes. Value Auto Mart answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Value Auto Mart?
The most common problems are problems when you are unable to pay (1), cont'd attempts collect debt not owed (1).
Is Value Auto Mart legit?
Value Auto Mart is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Value Auto Mart legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Value Auto Mart?
Complain to Value Auto Mart in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Value Auto Mart complaints come from?
Most come from Illinois (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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