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Mortgages

Complaint 10463414 First Citizens Bancshares

Explained
Product
Mortgage · Conventional home mortgage
Detail
An existing modification, forbearance plan, short sale, or other loss mitigation relief
From
Massachusetts 02136
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 15, 2024Complaint received
  2. Oct 22, 2024Sent to First Citizens Bancshares (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCOExplainedYes
Apr 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Dec 15, 2025MortgagesStruggling to pay mortgageForeclosureVAExplainedYes
Apr 8, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Dec 10, 2024MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Jul 21, 2023MortgagesStruggling to pay mortgageMDExplainedYes
Jun 9, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Sep 22, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Sep 7, 2021MortgagesStruggling to pay mortgageNCExplainedYes
May 24, 2021MortgagesStruggling to pay mortgageINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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