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Mortgages

Complaint 21491999 First Citizens Bancshares

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
From
South Carolina 29715
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 22, 2026Complaint received
  2. Apr 28, 2026Sent to First Citizens Bancshares (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCOExplainedYes
Dec 15, 2025MortgagesStruggling to pay mortgageForeclosureVAExplainedYes
Apr 8, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Dec 10, 2024MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Oct 15, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMAExplainedYes
Jul 21, 2023MortgagesStruggling to pay mortgageMDExplainedYes
Jun 9, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Sep 22, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Sep 7, 2021MortgagesStruggling to pay mortgageNCExplainedYes
May 24, 2021MortgagesStruggling to pay mortgageINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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