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Mortgages

Complaint 18081867 First Citizens Bancshares

Explained
Product
Mortgage · Conventional home mortgage
Detail
Foreclosure
From
Virginia 20147
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 15, 2025Complaint received
  2. Dec 30, 2025Sent to First Citizens Bancshares (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCOExplainedYes
Apr 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Apr 8, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Dec 10, 2024MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Oct 15, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMAExplainedYes
Jul 21, 2023MortgagesStruggling to pay mortgageMDExplainedYes
Jun 9, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Sep 22, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Sep 7, 2021MortgagesStruggling to pay mortgageNCExplainedYes
May 24, 2021MortgagesStruggling to pay mortgageINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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