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Credit cards

Complaint 10491216 Commerce Bank

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
Arkansas XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 17, 2024Complaint received
  2. Oct 17, 2024Sent to Commerce Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Commerce Bank complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsILIn progressYes
Dec 14, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCOExplainedYes
Nov 4, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Sep 10, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Oct 30, 2024Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardOHExplainedYes
Sep 22, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMOExplainedYes
Apr 8, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMOExplainedYes
Mar 11, 2023Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardARExplainedYes
Jul 20, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsARExplainedYes
Mar 10, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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