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Credit cards

Complaint 29867098 Commerce Bank

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
Illinois 60053
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 13, 2026Complaint received
  2. Oct 13, 2026Sent to Commerce Bank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Commerce Bank complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Dec 14, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCOExplainedYes
Nov 4, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Sep 10, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Oct 30, 2024Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardOHExplainedYes
Oct 17, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsARExplainedYes
Sep 22, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMOExplainedYes
Apr 8, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMOExplainedYes
Mar 11, 2023Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardARExplainedYes
Jul 20, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsARExplainedYes
Mar 10, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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