Case file
Credit cards
Complaint 18027953 Commerce Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 14, 2025Complaint received
- Dec 14, 2025Sent to Commerce Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Commerce Bank complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 13, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | IL | In progress | Yes |
| Nov 4, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | Explained | Yes |
| Sep 10, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | Explained | Yes |
| Oct 30, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | OH | Explained | Yes |
| Oct 17, 2024 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | AR | Explained | Yes |
| Sep 22, 2024 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MO | Explained | Yes |
| Apr 8, 2024 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MO | Explained | Yes |
| Mar 11, 2023 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | AR | Explained | Yes |
| Jul 20, 2021 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | AR | Explained | Yes |
| Mar 10, 2021 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MO | Explained | Yes |
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