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Money transfers & apps

Complaint 10674107 Ally Financial

Explained
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
New Hampshire 03833
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 4, 2024Complaint received
  2. Nov 4, 2024Sent to Ally Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 4, 2026Money transfers & appsProblem with customer serviceMDExplainedYes
Aug 5, 2026Money transfers & appsProblem with customer serviceMOFixedYes
Jun 17, 2026Debt relief & credit repairProblem with customer serviceLAExplainedYes
Sep 10, 2025Debt relief & credit repairProblem with customer serviceALExplainedYes
Sep 8, 2025Money transfers & appsProblem with customer serviceTXExplainedYes
Sep 2, 2025Money transfers & appsProblem with customer serviceMOExplainedYes
Jul 20, 2025Debt relief & credit repairProblem with customer serviceFLExplainedYes
Jul 16, 2025Money transfers & appsProblem with customer serviceMOExplainedYes
Jan 23, 2025Debt relief & credit repairProblem with customer serviceMIExplainedYes
Aug 18, 2024Debt relief & credit repairProblem with customer serviceGAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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