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Debt relief & credit repair

Complaint 15850762 Ally Financial

Explained
Product
Debt or credit management · Debt settlement
From
Alabama 356XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 10, 2025Complaint received
  2. Sep 11, 2025Sent to Ally Financial (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 4, 2026Money transfers & appsProblem with customer serviceMDExplainedYes
Aug 5, 2026Money transfers & appsProblem with customer serviceMOFixedYes
Jun 17, 2026Debt relief & credit repairProblem with customer serviceLAExplainedYes
Sep 8, 2025Money transfers & appsProblem with customer serviceTXExplainedYes
Sep 2, 2025Money transfers & appsProblem with customer serviceMOExplainedYes
Jul 20, 2025Debt relief & credit repairProblem with customer serviceFLExplainedYes
Jul 16, 2025Money transfers & appsProblem with customer serviceMOExplainedYes
Jan 23, 2025Debt relief & credit repairProblem with customer serviceMIExplainedYes
Nov 4, 2024Money transfers & appsProblem with customer serviceNHExplainedYes
Aug 18, 2024Debt relief & credit repairProblem with customer serviceGAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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