Case file
- Product
- Debt or credit management · Credit repair services
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 20, 2025Complaint received
- Jul 20, 2025Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 4, 2026 | Money transfers & apps | Problem with customer service | MD | Explained | Yes |
| Aug 5, 2026 | Money transfers & apps | Problem with customer service | MO | Fixed | Yes |
| Jun 17, 2026 | Debt relief & credit repair | Problem with customer service | LA | Explained | Yes |
| Sep 10, 2025 | Debt relief & credit repair | Problem with customer service | AL | Explained | Yes |
| Sep 8, 2025 | Money transfers & apps | Problem with customer service | TX | Explained | Yes |
| Sep 2, 2025 | Money transfers & apps | Problem with customer service | MO | Explained | Yes |
| Jul 16, 2025 | Money transfers & apps | Problem with customer service | MO | Explained | Yes |
| Jan 23, 2025 | Debt relief & credit repair | Problem with customer service | MI | Explained | Yes |
| Nov 4, 2024 | Money transfers & apps | Problem with customer service | NH | Explained | Yes |
| Aug 18, 2024 | Debt relief & credit repair | Problem with customer service | GA | Fixed | Yes |
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