Case file
Bank accounts
Complaint 10697913 Independent Bank Group
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Banking errors
- Filed by
- Phone · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 5, 2024Complaint received
- Nov 5, 2024Sent to Independent Bank Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Independent Bank Group complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 19, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | TX | Explained | Yes |
| Nov 21, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | TX | Explained | Yes |
| Nov 13, 2024 | Bank accounts | Managing an accountBanking errors | TX | Explained | Yes |
| Sep 16, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | TX | Explained | Yes |
| Aug 1, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | VA | Explained | Yes |
| Jun 18, 2023 | Bank accounts | Managing an accountBanking errors | CO | Explained | Yes |
| May 26, 2023 | Bank accounts | Managing an accountBanking errors | CO | Explained | Yes |
| Sep 22, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | CO | Explained | Yes |
| Sep 22, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | CO | Explained | Yes |
| Sep 27, 2020 | Bank accounts | Managing an accountProblem using a debit or ATM card | TX | Explained | Yes |
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