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Bank accounts

Complaint 3868935 Independent Bank Group

Explained
Product
Checking or savings account · Checking account
Detail
Problem using a debit or ATM card
From
Texas 76033
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 27, 2020Complaint received
  2. Sep 27, 2020Sent to Independent Bank Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independent Bank Group complaints about managing an account

ReceivedAboutIssueStateAnswerOn time
Dec 19, 2024Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Nov 21, 2024Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Nov 13, 2024Bank accountsManaging an accountBanking errorsTXExplainedYes
Nov 5, 2024Bank accountsManaging an accountBanking errorsCOExplainedYes
Sep 16, 2024Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Aug 1, 2024Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Jun 18, 2023Bank accountsManaging an accountBanking errorsCOExplainedYes
May 26, 2023Bank accountsManaging an accountBanking errorsCOExplainedYes
Sep 22, 2021Bank accountsManaging an accountDeposits and withdrawalsCOExplainedYes
Sep 22, 2021Bank accountsManaging an accountDeposits and withdrawalsCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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