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Bank accounts

Complaint 7033894 Independent Bank Group

Explained
Product
Checking or savings account · Checking account
Detail
Banking errors
From
Colorado 80521
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 26, 2023Complaint received
  2. May 26, 2023Sent to Independent Bank Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independent Bank Group complaints about managing an account

ReceivedAboutIssueStateAnswerOn time
Dec 19, 2024Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Nov 21, 2024Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Nov 13, 2024Bank accountsManaging an accountBanking errorsTXExplainedYes
Nov 5, 2024Bank accountsManaging an accountBanking errorsCOExplainedYes
Sep 16, 2024Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Aug 1, 2024Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Jun 18, 2023Bank accountsManaging an accountBanking errorsCOExplainedYes
Sep 22, 2021Bank accountsManaging an accountDeposits and withdrawalsCOExplainedYes
Sep 22, 2021Bank accountsManaging an accountDeposits and withdrawalsCOExplainedYes
Sep 27, 2020Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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