Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 10814359 Citizens Bank

Explained
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Ohio 44320
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 15, 2024Complaint received
  2. Nov 15, 2024Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citizens Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citizens Bank's record

More Citizens Bank complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Aug 31, 2026Money transfers & appsLost or stolen money orderNYExplainedYes
Aug 25, 2026Money transfers & appsLost or stolen money orderMTExplainedYes
May 25, 2026Money transfers & appsLost or stolen money orderNYExplainedYes
Mar 31, 2025Money transfers & appsLost or stolen money orderOHExplainedYes
Mar 29, 2025Money transfers & appsLost or stolen money orderMAExplainedYes
Jan 8, 2025Money transfers & appsLost or stolen money orderPAMoney backYes
May 20, 2024Money transfers & appsLost or stolen money orderILExplainedYes
May 17, 2024Money transfers & appsLost or stolen money orderNYExplainedYes
Nov 1, 2017Money transfers & appsLost or stolen money orderMAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience