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Case file

Money transfers & apps

Complaint 11431497 Citizens Bank

Money back
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Pennsylvania 17601
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jan 8, 2025Complaint received
  2. Jan 8, 2025Sent to Citizens Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citizens Bank complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Aug 31, 2026Money transfers & appsLost or stolen money orderNYExplainedYes
Aug 25, 2026Money transfers & appsLost or stolen money orderMTExplainedYes
May 25, 2026Money transfers & appsLost or stolen money orderNYExplainedYes
Mar 31, 2025Money transfers & appsLost or stolen money orderOHExplainedYes
Mar 29, 2025Money transfers & appsLost or stolen money orderMAExplainedYes
Nov 15, 2024Money transfers & appsLost or stolen money orderOHExplainedYes
May 20, 2024Money transfers & appsLost or stolen money orderILExplainedYes
May 17, 2024Money transfers & appsLost or stolen money orderNYExplainedYes
Nov 1, 2017Money transfers & appsLost or stolen money orderMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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