Complaint 10923749 Shellpoint Mortgage Servicing

Explained

Company: Shellpoint Mortgage Servicing
Product: Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
Issue: Fraud or scam
From: Illinois 62221
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Nov 25, 2024Complaint received
Nov 25, 2024Sent to Shellpoint Mortgage Servicing
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about fraud or scam

Received	About	Issue	State	Answer	On time
Sep 10, 2024	Money transfers & apps	Fraud or scam	NJ	Explained	Yes
Sep 10, 2024	Money transfers & apps	Fraud or scam	NJ	Explained	Yes
May 9, 2024	Money transfers & apps	Fraud or scam	VA	Explained	Yes
Nov 25, 2019	Debt relief & credit repair	Fraud or scam	NJ	Explained	Yes
Oct 7, 2019	Money transfers & apps	Fraud or scam	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works