Complaint 3449802 Shellpoint Mortgage Servicing

Explained

Company: Shellpoint Mortgage Servicing
Product: Money transfer, virtual currency, or money service · Debt settlement
Issue: Fraud or scam
From: New Jersey 08638
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Nov 25, 2019Complaint received
Dec 2, 2019Sent to Shellpoint Mortgage Servicing (7 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about fraud or scam

Received	About	Issue	State	Answer	On time
Nov 25, 2024	Money transfers & apps	Fraud or scam	IL	Explained	Yes
Sep 10, 2024	Money transfers & apps	Fraud or scam	NJ	Explained	Yes
Sep 10, 2024	Money transfers & apps	Fraud or scam	NJ	Explained	Yes
May 9, 2024	Money transfers & apps	Fraud or scam	VA	Explained	Yes
Oct 7, 2019	Money transfers & apps	Fraud or scam	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works