Case file
Payday & personal loans
Complaint 11179944 American Express
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Tax refund anticipation loan or check
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 16, 2024Complaint received
- Dec 16, 2024Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
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| Mar 25, 2026 | Debt relief & credit repair | Problem with customer service | MA | Explained | Yes |
| Feb 21, 2026 | Debt relief & credit repair | Problem with customer service | FL | Explained | Yes |
| Oct 8, 2025 | Money transfers & apps | Problem with customer service | GA | Explained | Yes |
| Aug 29, 2025 | Money transfers & apps | Problem with customer service | IL | Money back | Yes |
| Jul 18, 2025 | Debt relief & credit repair | Problem with customer service | OR | Explained | Yes |
| Mar 6, 2025 | Money transfers & apps | Problem with customer service | MD | Money back | Yes |
| Nov 6, 2024 | Debt relief & credit repair | Problem with customer service | NJ | Explained | Yes |
| Oct 30, 2024 | Debt relief & credit repair | Problem with customer service | MA | Money back | Yes |
| Sep 17, 2024 | Money transfers & apps | Problem with customer service | NC | Explained | Yes |
| Aug 21, 2024 | Money transfers & apps | Problem with customer service | NY | Money back | Yes |
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