Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Payday & personal loans

Complaint 11179944 American Express

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Tax refund anticipation loan or check
From
California 90061
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 16, 2024Complaint received
  2. Dec 16, 2024Sent to American Express
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with American Express?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See American Express's record

More American Express complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Mar 25, 2026Debt relief & credit repairProblem with customer serviceMAExplainedYes
Feb 21, 2026Debt relief & credit repairProblem with customer serviceFLExplainedYes
Oct 8, 2025Money transfers & appsProblem with customer serviceGAExplainedYes
Aug 29, 2025Money transfers & appsProblem with customer serviceILMoney backYes
Jul 18, 2025Debt relief & credit repairProblem with customer serviceORExplainedYes
Mar 6, 2025Money transfers & appsProblem with customer serviceMDMoney backYes
Nov 6, 2024Debt relief & credit repairProblem with customer serviceNJExplainedYes
Oct 30, 2024Debt relief & credit repairProblem with customer serviceMAMoney backYes
Sep 17, 2024Money transfers & appsProblem with customer serviceNCExplainedYes
Aug 21, 2024Money transfers & appsProblem with customer serviceNYMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience