Case file
- Product
- Debt or credit management · Debt settlement
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 18, 2025Complaint received
- Jul 18, 2025Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 25, 2026 | Debt relief & credit repair | Problem with customer service | MA | Explained | Yes |
| Feb 21, 2026 | Debt relief & credit repair | Problem with customer service | FL | Explained | Yes |
| Oct 8, 2025 | Money transfers & apps | Problem with customer service | GA | Explained | Yes |
| Aug 29, 2025 | Money transfers & apps | Problem with customer service | IL | Money back | Yes |
| Mar 6, 2025 | Money transfers & apps | Problem with customer service | MD | Money back | Yes |
| Dec 16, 2024 | Payday & personal loans | Problem with customer service | CA | Explained | Yes |
| Nov 6, 2024 | Debt relief & credit repair | Problem with customer service | NJ | Explained | Yes |
| Oct 30, 2024 | Debt relief & credit repair | Problem with customer service | MA | Money back | Yes |
| Sep 17, 2024 | Money transfers & apps | Problem with customer service | NC | Explained | Yes |
| Aug 21, 2024 | Money transfers & apps | Problem with customer service | NY | Money back | Yes |
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