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Case file

Credit cards

Complaint 11308285 Capital Accounts

No timely reply
Product
Credit card · Store credit card
Detail
Didn't receive services that were advertised
From
Kentucky 404XX
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Dec 28, 2024Complaint received
  2. Dec 28, 2024Sent to Capital Accounts
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Capital Accounts complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
May 3, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceILNo timely replyNo
Feb 27, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNCNo timely replyNo
Jan 22, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXNo timely replyNo
Nov 26, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesLANo timely replyNo
Jul 28, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXNo timely replyNo
Feb 11, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesMINo timely replyNo
May 5, 2023Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYExplainedYes
Mar 31, 2022Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceGAExplainedNo
Jan 15, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes
Sep 24, 2018Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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