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Credit reporting

Complaint 5389656 Capital Accounts

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Detail
Problem canceling credit monitoring or identify theft protection service
From
Georgia 317XX
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 31, 2022Complaint received
  2. Mar 31, 2022Sent to Capital Accounts
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital Accounts complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
May 3, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceILNo timely replyNo
Feb 27, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNCNo timely replyNo
Jan 22, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXNo timely replyNo
Nov 26, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesLANo timely replyNo
Jul 28, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXNo timely replyNo
Feb 11, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesMINo timely replyNo
Dec 28, 2024Credit cardsCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedKYNo timely replyNo
May 5, 2023Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYExplainedYes
Jan 15, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes
Sep 24, 2018Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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