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Complaint log

Capital Accounts complaint log

The newest complaints about Capital Accounts, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePANo timely replyNo
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNCNo timely replyNo
Oct 16, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportVANo timely replyNo
Oct 10, 2026Credit cardsTrouble using your cardCan't use card to make purchasesFLNo timely replyNo
Oct 10, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPANo timely replyNo
Oct 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILNo timely replyNo
Oct 4, 2026Debt collectionElectronic communicationsFrequent or repeated messagesCANo timely replyNo
Sep 22, 2026Credit cardsClosing your accountCompany closed your accountNYNo timely replyNo
Sep 16, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageCANo timely replyNo
Aug 30, 2026Credit cardsClosing your accountCompany closed your accountFLNo timely replyNo
Aug 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMINo timely replyNo
Aug 21, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXNo timely replyNo
Aug 21, 2026Credit cardsClosing your accountCompany closed your accountMINo timely replyNo
Aug 20, 2026Debt collectionElectronic communicationsFrequent or repeated messagesPANo timely replyNo
Aug 11, 2026Credit cardsFees or interestUnexpected increase in interest rateILNo timely replyNo
Aug 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCANo timely replyNo
Aug 6, 2026Credit cardsStruggling to pay your billFiled for bankruptcyILNo timely replyNo
Aug 6, 2026Credit cardsOther features, terms, or problemsCredit card company forcing arbitrationILNo timely replyNo
Aug 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursINNo timely replyNo
Aug 1, 2026Credit reportingImproper use of your reportReporting company used your report improperlyIDNo timely replyNo
Jul 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXNo timely replyNo
Jul 28, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXNo timely replyNo
Jul 24, 2026Bank accountsClosing an accountFunds not received from closed accountPANo timely replyNo
Jul 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to turn you in to immigration or deport youFLNo timely replyNo
Jul 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLNo timely replyNo
Jul 10, 2026Bank accountsManaging an accountProblem using a debit or ATM cardILNo timely replyNo
Jul 8, 2026Debt collectionCommunication tacticsFrequent or repeated callsNYNo timely replyNo
Jul 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCANo timely replyNo
Jul 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursIDNo timely replyNo
Jul 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectILNo timely replyNo
Jul 3, 2026Debt collectionCommunication tacticsFrequent or repeated callsCANo timely replyNo
Jun 24, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXNo timely replyNo
Jun 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXNo timely replyNo
Jun 22, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtNYNo timely replyNo
Jun 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtVANo timely replyNo
Jun 19, 2026Credit cardsProblem when making paymentsProblem during payment processCANo timely replyNo
Jun 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCANo timely replyNo
Jun 9, 2026Debt relief & credit repairConfusing or missing disclosuresGANo timely replyNo
May 30, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTNNo timely replyNo
May 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLNo timely replyNo
May 27, 2026Credit cardsFees or interestProblem with feesNJNo timely replyNo
May 26, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneAZNo timely replyNo
May 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectORNo timely replyNo
May 20, 2026Credit cardsTrouble using your cardCan't use card to make purchasesILNo timely replyNo
May 17, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHNo timely replyNo
May 15, 2026Debt relief & credit repairProblem with customer serviceMONo timely replyNo
May 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
May 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJNo timely replyNo
May 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLNo timely replyNo
May 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCANo timely replyNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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