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Case file

Credit reporting

Complaint 21838013 Capital Accounts

No timely reply
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Problem canceling credit monitoring or identify theft protection service
From
Illinois 60620
Filed by
Web
Company's answer
Untimely response
On time
No
  1. May 3, 2026Complaint received
  2. May 3, 2026Sent to Capital Accounts
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Capital Accounts complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Feb 27, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNCNo timely replyNo
Jan 22, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXNo timely replyNo
Nov 26, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesLANo timely replyNo
Jul 28, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXNo timely replyNo
Feb 11, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesMINo timely replyNo
Dec 28, 2024Credit cardsCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedKYNo timely replyNo
May 5, 2023Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYExplainedYes
Mar 31, 2022Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceGAExplainedNo
Jan 15, 2020Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes
Sep 24, 2018Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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