Complaint 1190018 Student Zoom

Explained

Company: Student Zoom
Product: Student loan · Non-federal student loan
Issue: Dealing with my lender or servicer
Detail: Received bad information about my loan
From: Minnesota 55379
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jan 12, 2015Complaint received
Feb 19, 2015Sent to Student Zoom (38 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Zoom complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Jun 2, 2016	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	TX	No timely reply	No
Mar 1, 2016	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	CA	No timely reply	No
Feb 27, 2016	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	CA	No timely reply	No
Nov 9, 2015	Student loans	Dealing with my lender or servicerHaving problems with customer service	TX	No timely reply	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works