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Student loans

Complaint 1646661 Student Zoom

No timely reply
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
Texas 79912
Filed by
Phone
Company's answer
Untimely response
On time
No
  1. Nov 9, 2015Complaint received
  2. Nov 17, 2015Sent to Student Zoom (8 days later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Student Zoom complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jun 2, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledTXNo timely replyNo
Mar 1, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCANo timely replyNo
Feb 27, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCANo timely replyNo
Jan 12, 2015Student loansDealing with my lender or servicerReceived bad information about my loanMNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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