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Complaint log

Student Zoom complaint log

The newest complaints about Student Zoom, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNYNo timely replyNo
Jul 14, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXNo timely replyNo
Oct 19, 2017Debt relief & credit repairFraud or scam-No timely replyNo
Aug 5, 2017Student loansStruggling to repay your loanProblem lowering your monthly paymentsTXNo timely replyNo
Jul 28, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCANo timely replyNo
Aug 25, 2016Student loansCan't repay my loanCan't decrease my monthly paymentsOHNo timely replyNo
Jun 2, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledTXNo timely replyNo
Mar 1, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCANo timely replyNo
Feb 27, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCANo timely replyNo
Nov 9, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceTXNo timely replyNo
Aug 17, 2015Debt relief & credit repairCustomer service/Customer relationsORExplainedYes
Jun 30, 2015Debt relief & credit repairFraud or scamNJNo timely replyNo
Jan 12, 2015Student loansDealing with my lender or servicerReceived bad information about my loanMNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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